The emergence of the Internet has completely changed the way the hotel industry does business. Tourists or travelers are the main source of hotel income. As a result, hotels began using Internet technology to provide "around the clock" service to their clients in the form of reservations through the online reservation system. Most hotels currently use this type of hotel reservation system.
Before connecting to the Internet, it was the way to write a hotel reservation, write a letter, inquire by phone, or get agent services. It was a long time. But in the current scenario, rooms, information about the type of accommodation available, available discount rates, special packages and other important information can be easily available on the computer screen, by clicking the button. The hotel website allows direct contact with the customer service center to inquire and clarify some conditions before reserving the room. Moreover, this facility allows the visitor to cancel his reservation by using the hotel's cancellation policy without making any advance deposit.
The Internet has enabled large hotel chains to link to the national airline distribution network. This hotel information is passed on to travel agents, who offer more accommodation through the online reservation link, to their clients online. This coordination allows the reservation a lot of flexibility for the guest by giving him the opportunity to make last-minute travel arrangements. If some rooms are still available in hotels, the special last-minute discount rates can greatly benefit guests. Thus, this system provides the customer and the hotel with sufficient options to place a deal in a very short period of time. Sabers, World span, and Travel-port are examples of the national distribution system or also known as GDS. It is a centralized system that provides a direct link with hotels all over the world. This form of online booking is just an initial reservation that requires payment only at the time of check-in, without any need to make a pre-deposit.
The advantage that a traveler has in accessing real information about the hotel and its location, helps him plan the trip. Also the budget that is incurred during the stay can be easily known. This greatly helps in planning the trip according to the available budget. The additional system via the Internet helps the visitor, by providing him with detailed information about the hotel and its attractions. The traveler can easily plan the trip in advance and take advantage of the benefits of special discount programs offered. In this way, one can reduce the trip budget, greatly.
However, there are few risks associated with booking hotels online. Before reserving a room, it is important for the traveler to verify all credentials of the hotel or travel company, whether legitimate or not, due to the identity theft problem. Only after complete confirmation, should reservation be made and provide sensitive personal details such as payment credit card information. It is only important to use this website for travel agents or hotel companies that respect privacy laws. Ultimately, the online reservation system is a very useful and effective option for travelers, and if used safely, it receives all the hassle associated with booking a hotel room.